The Factors That Influence Interest in Using Shopee Paylater
Keywords:
shopee paylater, usage intention, perceived usefulness, perceived ease of use, social influence, hedonic motivationAbstract
This quantitative research was conducted to predict factors that influence the use of Shopee Pay later. The research population is Indonesians who use Shopee Pay later; 100 of which were selected as the respondents. The data of this research was harvested from questionnaires and was analyzed using multiple linear regression.
The results of the analysis have led to conclusions that, first, people’s intention to use Shopee Pay later is determined by the service’s usefulness and simplicity and by social conditions that support them to use the service. Second, this study finds that hedonic motivation does not affect the intention to use the service. Therefore, this research suggests the provider of Shopee Paylater service consider factors of usefulness, simplicity, and social influence in order to improve the service’s performance.
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